How to successfully complete a donation

[Aileen]

I would like to make a donation using Paypal, but no matter how many times I try, it doesn't seem to work. Usually, when I use paypal to make a purchase online, it should prompt me to log in to paypal. But no such thing happens here when I try to make a donation and, as a result, I am never able to finalize my donation. Administrators, please help me.

 

[SeTT]

Hey. We have a normal physical account in PayPal. This means that you need to go to your PayPal, select "transfer to a friend", enter the amount and comment (from your personal cabinet from the page of the donation donation), send a donation.

 

[Aileen]

Hey. We have a normal physical account in PayPal. This means that you need to go to your PayPal, select "transfer to a friend", enter the amount and comment (from your personal cabinet from the page of the donation donation), send a donation.

Okay, please review the attached screenshots and let me know if I'm doing it correctly. I'm trying to donate $5 USD for 100 gold. The pwonline user panel is telling me to pay $5.18. Does this mean I have to enter $5.18 instead of $5.00 on my paypal transfer?
Another question: This is an international transfer, right? The country that [email protected] belongs to is Russia, right?

 

[SeTT]

Okay, please review the attached screenshots and let me know if I'm doing it correctly. I'm trying to donate $5 USD for 100 gold. The pwonline user panel is telling me to pay $5.18. Does this mean I have to enter $5.18 instead of $5.00 on my paypal transfer?
Another question: This is an international transfer, right? The country that [email protected] belongs to is Russia, right?

Yes, but translation must be done in dollars, not rubles

 

[Aileen]

Yes, but translation must be done in dollars, not rubles

Paypal converted the monetary unit to rubles automatically when I specified that it was to be an international transfer to a Russian account. And which are you saying "yes" to? $5.00 or $5.18?

 

[SeTT]

Paypal converted the monetary unit to rubles automatically when I specified that it was to be an international transfer to a Russian account. And which are you saying "yes" to? $5.00 or $5.18?

You can choose to send in dollars.
5.18 $

 

[Aileen]

You can choose to send in dollars.
5.18 $

Okay, it's done. How soon will I get the 100 gold?
Thanks for your help,
Aileen

 

[SeTT]

Okay, it's done. How soon will I get the 100 gold?
Thanks for your help,
Aileen

Usually within 24 hours. But we already sent you coins, thank you for your support.
Thank you for your courtesy!

 

[Aileen]

Usually within 24 hours. But we already sent you coins, thank you for your support.
Thank you for your courtesy!

Thank you for the quick response!
But I don't see the gold. You say you sent me the gold already?

 

[Лисичка]

Thank you for the quick response!
But I don't see the gold. You say you sent me the gold already?

It's in the user panel. You have to transfer it to your in-game account now.

 

[Aileen]

It's in the user panel. You have to transfer it to your in-game account now.

But the user panel only shows silver, no gold. Please see that last screenshot for reference. Why is the gold not showing up on user panel display?

 

[Лисичка]

But the user panel only shows silver, no gold. Please see that last screenshot for reference. Why is the gold not showing up on user panel display?

It's supposed to appear there shortly after the transaction is complete.
I don't know how things work in the international medium though. Set might have sent the gold directly to your in-game acc and if it's not there then there might be a problem.
Hope you get this resolved.

 

[SeTT]

Sorry. Send money to user panel.

 

[Aileen]

Sorry. Send money to user panel.

Great! The gold is there now. Thanks.

 

[Aileen]

I just transferred 20 gold from user panel to in-game, but I don't see the gold when I log onto the client. I even exited the client and reclogged, but I still don't see the gold in-game.

 

[Aileen]

Okay, now I see the 20 gold in-game. Thanks.

 

[Aileen]

I've made a second donation. Hopefully this time the gold will show up in my user panel more quickly.